“No Jargon. No Judgment. Just Help."

📞 (301) 744-7030

“ In a world where things move faster every day, it’s easy to feel left behind. At Grateful Guides, I bridge that gap by providing one-on-one, in-home help for seniors with their devices. Whether you’re learning a new phone or just want to see your grandkids on FaceTime, I’m here to guide you at your pace. I don't just connect your screens—I empower you to use them with confidence.”

A wooden table with a doily, a tablet, a floral teacup with hot tea, and a jar of dried flowers near a softly lit window.

About Your Guide

"Hello, I’m Nancy. For over twenty years, I’ve built a life rooted in what matters most: family, patience, and a genuine heart for helping seniors. As a wife and a mother to three daughters, I’ve learned that the best kind of support doesn't come from a manual—it comes with a friendly smile and a steady hand.

I started Grateful Guides because I believe technology should be a bridge to the people you love, not a source of frustration. When I’m not helping a senior find their way around a tablet or feel secure online, you’ll likely find me tending to my garden or in the kitchen baking for my family.

I bring that same warmth and quiet patience into every home I visit. My goal isn't just to simplify your digital world; it’s to create a space where you feel truly heard, capable, and most importantly, closer to your family."

A woman with red hair and freckles wearing a denim jacket and white shirt, standing on a boat with water and a cloudy sky in the background.

"How I Help You Stay Connected"

  • An iPhone lying on a wooden surface, displaying home screen with weather widgets, apps like Chrome, Notes, WhatsApp, Spotify, Instagram, Twitter, YouTube, Gmail, and others.

    The Digital Foundation

    The essentials to keep you safe and steady. We’ll start with the basics: securing your devices with "Silence Unknown Callers," organizing a private physical password book, and ensuring your home Wi-Fi and printer are working together perfectly.

  • An elderly couple sitting at a table, looking at a video call on a laptop with a smiling young couple, in a cozy, colorful living room.

    Connecting with Loved Ones

    Bringing the family closer, no matter the distance. Master the art of the video call to see smiling faces clearly. I’ll show you how to save photos from the grandkids, use voice-to-text for easy messaging, and tidy up your email so you never miss an invitation.

  • An elderly woman sitting at a wooden dining table with a tablet, showing the words 'Grateful Guides' and features such as creating safe passwords, secure data, and connecting privately. A coffee mug with the same logo is in front of her. An elderly man with white hair is using his smartphone, and a beagle dog lies on a rug beside the table with a blue chew toy. The background includes framed photos, a window with potted plants, and a cozy kitchen with a bowl of apples.

    Health & Lifestyle Portals

    Your care and community at your fingertips. We’ll securely set up your patient portals (like MyChart) so you can message your doctor instantly. We can also set up gentle medication reminders or show you how to borrow library books for free on your tablet.

  • Computer monitor displaying a sign that reads 'Safety & Security for Seniors' with a shield and a person icon.

    Safety & Peace of Mind

    Extra layers of protection for you and your family. From setting up an Emergency Medical ID for first responders to establishing "Find My" location sharing with a trusted family member, we’ll create a safety net that gives everyone peace of mind.

Ways I Can Help

No jargon. No judgment. Just patient, in-home support designed for your pace.

Two women are sitting on a couch, talking and looking at a tablet. One woman is pointing at the tablet screen, which displays an email icon. The woman with red hair and a blue blouse is smiling and engaging in conversation.

"Fair-Pricing" Promise:

I believe in simple transparency. You only pay for the time you actually need. I never "round up"—just fairness you can trust.

  • $55.00 (75 Minutes)

    • Goals & Comfort: A friendly chat to discuss your digital device frustrations.

    • Device Check-up: We’ll clear clutter, run updates, and smooth out glitches.

    • Scam Protection: Instantly block unknown callers and tighten privacy.

    • Grateful Guides Binder: Receive your personalized binder with large-print notes.

    • A "Quick Win": We’ll master one specific task together before I leave.


  • $48 for the first hour-(1-hour minimum)

    $12 for each additional 15 minutes Perfect for ongoing help, troubleshooting, or learning a new skill at your own pace.


  • Monthly Membership Includes:

    $99.00

    • 90-Minute Monthly In-Home Visit: A relaxed, dedicated time for updates, tutoring, and "housekeeping."

    • Priority Phone & Text Support: Have a quick question? Members get (2) 15 minute calls to Nancy for fast answers.

    • The "Scam Shield": A monthly security review of your devices to keep you safe from intruders.

    • Binder Maintenance: We’ll add new, easy-to-read instructions to your Grateful Guide binder every month.

    • 10% Discount: Save on any additional sessions or special projects.

  • $129.00

    • Extended Mastery: 3 hour bundle to tackle complex tasks.

    • Built-in Savings: Enjoy a lower hourly rate with a pre-paid bundle.

    • Flexible Scheduling: Use your hours all at once or over several visits.

    • Personalized Pace: Perfect for large projects like photo organizing.

    • Priority Booking: Bundle holders get first pick of session times.

Reserve your Visit
✉️ Email Nancy